Thursday, March 29, 2007

Stuck again in Dell Hell, and Microsoft, too

I spent three hours this morning on the phone with Dell; they couldn't solve my four-month long computer issues. Finally I called Microsoft and guess what? Because I bought the computer with the software installed, I have no Microsoft warranty but Dell can't troubleshoot the operating system problem.

So, I had to pay Microsoft $59 and take three more hours, and I'm not exaggerating, to fix the problem. It does appear fixed, however, so that is a good thing.

Doesn't it strike you as strange that Microsoft makes a program with an obvious bug in it and a documented workaround and yet they charge you to fix what they didn't build correctly in the first place?

Technology, the big timesaver. That's all I'm saying for the entire day.

2 comments:

Anonymous said...

At least this one time it paid off having a boyfriend who has the "fix it" mentality AND who suggested you call Microsoft.

Its all BS....besides that its
RIDIUCLOUS!

lushgurl said...

Here's to you having a weekend SANS SUCK stuff! I am grateful that everything is working again for you though!
HUGS