Thursday, March 29, 2007

Stuck again in Dell Hell, and Microsoft, too

I spent three hours this morning on the phone with Dell; they couldn't solve my four-month long computer issues. Finally I called Microsoft and guess what? Because I bought the computer with the software installed, I have no Microsoft warranty but Dell can't troubleshoot the operating system problem.

So, I had to pay Microsoft $59 and take three more hours, and I'm not exaggerating, to fix the problem. It does appear fixed, however, so that is a good thing.

Doesn't it strike you as strange that Microsoft makes a program with an obvious bug in it and a documented workaround and yet they charge you to fix what they didn't build correctly in the first place?

Technology, the big timesaver. That's all I'm saying for the entire day.


woof said...

At least this one time it paid off having a boyfriend who has the "fix it" mentality AND who suggested you call Microsoft.

Its all BS....besides that its

Meg Moran said...

ok, I'll keep it short are absolutely right. they suck suck suck suck suck

lushgurl said...

Here's to you having a weekend SANS SUCK stuff! I am grateful that everything is working again for you though!